For childcare professionals

Do childcare professionals pay anything?

No, ever. No subscription, no application fees, no commission on placements.

How do I receive missions near me?

Enter your qualifications, your availability and your area. You only receive offers that match your profile and your area, never spam.

How do I join a nursery's pool?

A nursery invites you by email or SMS; you accept the invitation in the app. You then join its pool and receive its missions matching your qualifications as a priority.

How do I accept a mission?

From the app, or directly via the link received by email or SMS, even without being logged in. The nursery then confirms your acceptance.

How do I upload my CV and documents?

From your profile, you upload your CV and supporting documents (diplomas, attestation). You upload them only once: they travel with every application.

How do I declare my diplomas?

You select your specific diplomas from a searchable list. They fall under point 1° of article R. 2324-42 (state diplomas) or point 2° (recognised diplomas), and Claia handles the classification for you.

I haven't earned my diploma yet, can I sign up?

Yes. Sign up and upload your CV: nurseries can reach out to you directly for an internship or apprenticeship.

Are my documents visible to every nursery?

No. Your documents are stored in a private space, encrypted at rest and in transit, and accessible only to the nurseries you apply to, via temporary links. You upload them only once.

Can I pause my account?

Yes. Turn on pause mode (time off) from your profile: you stop receiving mission notifications while it's active, and you turn it back on whenever you want.

Can I cancel a mission I've accepted?

Yes, in case of a genuine conflict, as long as the mission hasn't started. From "My applications", open the mission and cancel: the nursery is notified immediately so it can repost it.

How are the missions offered to me chosen?

Three criteria: your qualifications (the diploma the nursery asks for), your area and your availability. Nurseries whose pool you've joined notify you first, before the wider broadcast. You never receive an offer that doesn't match your profile.

Under what status am I paid, and by whom?

Your employer is always the nursery, never Claia. If you're part of its permanent team, the mission is worked as extra hours on your existing contract; otherwise, the nursery draws up a fixed-term contract for you. Claia takes no commission and doesn't pay salaries.

How do I set my availability and my area?

From your profile: you set your area and your availability, and can change them at any time. Need a break? Turn on pause mode to stop receiving mission notifications, and turn it off whenever you want.

What happens if the nursery cancels the mission?

You're notified immediately. The mission is removed from your applications and you become available for other offers again. If in doubt, contact the nursery or our team via the Contact page.

Can I turn down a mission without penalty?

Yes. You're free to accept or decline every mission, with no justification and no penalty of any kind. Declining an offer affects neither your profile nor future offers.

How do I delete my account from the app?

Open the Account tab, Privacy section, then "Delete my account". A 6-digit confirmation code is sent to you by email. Deletion is immediate and irreversible; the details are described on the Account deletion page.